Frequently Asked Questions


1) What is a Private Chief of Staff for a home?

A Private Chief of Staff provides executive-level oversight of your property’s operations. This includes managing vendors, maintenance, household systems, and project coordination to ensure your home runs smoothly, even when you’re not in France.

2) How is your service different from a property manager or personal assistant?

A property manager handles routine tasks; a personal assistant executes to-dos. I oversee the entire operational ecosystem. Everything from strategy, vendors, maintenance, communication, to project follow-through, providing reliable, high-level leadership for your home.

3) Do you replace existing household staff or caretakers?

No. I complement current staff, caretakers, and local service providers by offering oversight, organisation, and clear communication so everyone is aligned and your home is consistently cared for.

4) Do I need to live in France full-time to work with you?

Not at all. Most clients live abroad and own a second home in the South of France. I provide on-the-ground support and act as your trusted point of contact when you’re away.

5) Do you offer remote and in-person support?

Yes. Much of the planning and communication can be done remotely, while property visits, vendor coordination, and project oversight are handled on-site as needed.

6) Can you oversee renovations or improvement projects?

Yes. I coordinate contractors, manage timelines, monitor progress, and provide bilingual communication to ensure projects stay on track and meet expectations.

7) What types of homeowners do you typically support?

I work with international homeowners, second-home owners, and families who need dependable, bilingual operational support to manage their property with confidence and continuity.

8) Do you only work with international clients?

No. I also support French homeowners who want structured, reliable oversight for their property, vendors, or ongoing projects.

9) What is your engagement structure?

We begin with an introductory call, followed by a tailored proposal. Most clients choose a monthly retainer for ongoing operational support, while others engage me for specific projects.

10) Do you manage vendors, contractors, and service providers?

Yes. I source, coordinate, and oversee vendors, handling quotes, scheduling, supervision, performance checks, and communication, so your home is always properly maintained.

11) Can you help hire or oversee household staff?

Yes. I can help recruit and manage housekeepers, gardeners, drivers, tutors, and other staff, establishing clear expectations and communication routines for consistent results.

12) Can you assist with budgeting or household expenses?

Yes. I can organise and track household or property budgets to give you clear visibility. While I do not provide financial advice, I can coordinate with your financial advisors or family office.

13) Do you offer short-term or urgent support?

When availability allows, yes. I provide discreet assistance for time-sensitive needs such as vendor issues, unexpected property concerns, or urgent project oversight.